Project Overview
Role: Creative Director
Timeline: 3 months
Team: UX, Visual Designer, Content Strategist
Deliverable: Responsive site across mobile, tablet, and desktop.
C3.ai
C3.ai helps enterprise customers deploy, scale, and achieve digital transformation through AI software. The challenge: design a website as simple and innovative as the product itself.
What We Did
Stakeholder Interviews
Customer Journey Analysis
Content Audit
Content Strategy
Information Architecture
Wireframes
Visual & Motion Design
Prototyping
The Opportunity
The old website suffered from ambiguous messaging and vague statements about AI. For many visitors it was unclear what they did and why they existed. Our goal was to make it clear to everyone what their technology does and why they’re the best in the industry.
Information Architecture
The proposed navigation was to consolidate their existing site structure, focusing on product education and customer testimonials. There was also a clear need for a call to action and how to proceed to the next step with sales.
Wireframes
We wireframed the new experience, focusing on incorporating customer testimonials throughout the pages. The homepage would illustrate C3.ai’s technology by showcasing customer videos.
Visual Exploration
We explored a plethora of different ways to bring the technology and customer stories to life.
Telling a Story
In order to make the content and technology easier to understand, we took a story-telling approach by illustrating the technology through videos and customer testimonials.
A Human Touch
The experience centers on C3.ai's customers — their industry, their role, and how C3.ai can help them find solutions to their business problems. Testimonials, product demos, and case studies make C3.ai easier to understand and imagine in action.
Impact
By introducing a flexible design system and responsive modules, we have created a future-forward platform for C3.ai. Mobile, tablet, and desktop breakpoints were delivered. Thorough visual QA was performed throughout development. The entire project launched in just 3 months from start to finish.